One of the usual reasons to get a hosting server of your own is the fact you shall have 100 % control over the software environment and you could install anything you wish. This will enable you to run applications which need specific software to be present on the machine, which is not possible with a shared hosting server in which you'll be able to install software only inside the account, but not on a root level. If you're not very experienced with this type of matters, however, you could encounter problems because managing a server of your own is different from managing a regular shared web hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, so our administrators can easily take care of different tasks that should be carried out or can resolve various problems that you might experience.
Installation and Troubleshooting in VPS
The upgrade can be acquired with all virtual private server solutions that we offer and you are able to add it either during the signup or at any time later on via your billing Control Panel. It includes sixty minutes of custom work on your web server, so our admins can easily assist you with software installation or setup. They'll also troubleshoot any piece of software which you have already installed in the event that it does not work, so you won't need to waste time to discover what's wrong as they can assist you in a very quick and qualified manner. Because this is a one-time upgrade, you'll be able to get it only when you need it and if a particular task takes less time, the rest of the minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is helpful when you are unable to do something by yourself or in case you have our Managed Services upgrade, but the 30 minutes of custom work it features are not enough for a certain task.
Installation and Troubleshooting in Dedicated Hosting
You can add the upgrade to any one of the Linux dedicated hosting that we offer at any time that you need it. In case you need any custom work from our admins just after your web server is ready, you can acquire the upgrade during the server signup process, or when you need something to be done later on, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service offers one hour of work from our admins on your machine, so in the event that you experience any issues to install a third-party piece of software or some program gives errors and does not work the way it should, our professionals shall assist you in a very timely manner. If a task takes less than one hour, the remaining time shall be available for future tasks and you will be able to see it within the billing area. This upgrade is ideal in the event that you don't have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the half an hour custom work it comes with.