Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center section incorporated into 7Global Connect’s Online Control Panel features a selection of help articles and commonly asked questions. Aimed towards fixing any common problem that you might possibly encounter, they are compiled by our support team of expert technicians.

  • Top quality support service

  • Educational Video Clips

  • For all of you who’d like to discover how to rectify a frequently experienced issue by watching an educational video, we’ve added a collection of video tutorials to our Online Control Panel. All the video clips are very short and easy to understand. They offer you visual presentations of various site administration techniques.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock help desk support service with a 60–minute ticket response guarantee. A group of competent technical support engineers will be at your disposal to attend to all the questions that you may have. During off–peak hours, a response will be supplied within just 20 minutes.