1 hour ticket response
7Global Connect’s team of technical support engineers is dedicated to providing prompt answers to all your queries. We’ll review your ticket the second it is delivered and will respond with a solution to your problem within less than sixty minutes after the helpdesk ticket submission. In fact, our average ticket response time is 20 minutes.
A Top–Quality Support Service
Each member of our customer service team has many years of experience in the Linux cloud hosting field and most of them have been with us for at least 5 years. They all are prepared to reply to all your requests in the most professional way possible.
An Easy–to–Navigate Help Center Section
To help you get a quick suggestion on how you can use a specific service, we have included a truly intuitive Help Center section in your Online Control Panel. You can browse through a wide collection of web hosting account administration articles and website administration articles, have a glance at our F.A.Q. repository or watch our how–to video tutorials.
